Bilingual Administrative Assistant/Receptionist

Job Title: Bilingual Administrative Assistant/Receptionist
Date: 11/21/2024

Company Overview:
Poul’s Landscaping & Nursery, Inc. has been a family-owned business since 1966. We are a comprehensive landscaping company with a full-service maintenance department, a design/build department, and a wholesale nursery across two locations. Our company is committed to delivering quality work, being highly responsive to our clients, and respecting our employees. For nearly 60 years, we have been “growing dreams into reality,” earning the trust of both our clients and employees.

Position Overview:
We are looking for a full-time Administrative Assistant/Receptionist to join our team. The ideal candidate will take pride in delivering high-quality customer service, enjoy working in a small-office environment, and serve as the central communication hub for both clients and employees. As the first point of contact for our company, you will help create a positive and welcoming experience for our customers.

Key Responsibilities:

• Answer phone calls, schedule meetings, and greet visitors.
• Onboard new customers and update existing customer information in the online database.
• Distribute client information to the appropriate departments (Construction, Maintenance, Nursery & Tree Sales).
• Review client requests and follow up on inquiries.
• Manage the company email inbox.
• Provide support for company-wide projects as needed.
• Assist with internal employee communication via email, phone, and in-person interactions.

Required Skills & Qualifications:

• Proficient in Microsoft Office (Excel, Outlook, Word).
• Willingness to learn new computer programs (CRM, company-specific systems, etc.).
• Fluent in English and Spanish (both verbal and written).
• Ability to switch between tasks while maintaining accuracy and efficiency.
• Strong attention to detail.

Compensation & Benefits:

• Health insurance (with a portion of premiums paid by the company).
• 401(k) plan with company match.
• Paid holidays and paid time off.
• Educational opportunities and tuition reimbursement.

Education:

• High School Diploma or GED equivalent (required).
• Associate degree (preferred).

Schedule:

• 8-hour shift, onsite in-office.
• Monday through Friday, 9:00 AM to 5:00 PM, with adjusted winter hours based on business needs.

Job Type: Full-Time

Experience:

• 1 year of experience in Microsoft Office (preferred).
• 1 year of customer service experience (preferred).

Language Requirements:

• Spanish (required).

If you are looking for a friendly, dynamic work environment where you can grow and make a difference, apply today to join the Poul’s Landscaping & Nursery team!